More than just conflict psychology. The Conflict Model is designed to give legal and other professionals a way to understand why people do what they do in conflict situations. It describes the patterns of how humans tend to function in the context of conflict, and why they do so. Understanding … Read More. about The Conflict Model

Providing Scientific Brain-Based Solutions to Conflict
The Conflict Science Institute defines conflict psychology and identifies solutions for enhancing communication, negotiation, litigation, client, satisfaction, and conversion rates.

What is Conflict Psychology?
Why do judges sometimes "get it backwards"?
Why do clients make bad choices?
What drives conflict?
These are the kinds of questions CSI seeks to understand and answer. We use modern neuroscience and relational science to gain insight into the "Why" of these questions, and identify and develop the best techniques for the question, "So what do I do about it?"

The Conflict Model: A Science-Based Understanding of Conflict
CSI provides the Conflict Model to describe how people function differently in the face of fear and danger and defensively exclude information.

Piece it All Together With the Integrative Client Centered Model
The ICCM covers all the elements of being in relationship with a client and provides a robust set of techniques which can be used at any time, including interviews, cross-examination, the first phone call... Learn more.

Improve Client Satisfaction and Conversion Rates
Research shows clients want their lawyers to genuinely hear them, to feel cared about, to be able to process and understand their lawyer's advice, and have a voice in the process. CSI's techniques enhance communication and relationship skills.

Using conflict science to manage conflict
The Conflict Science Institute uses neurobiology science, relationship science, and conflict psychology to create frameworks and techniques to optimize conflict outcomes.
We help professionals build conflict competency from a fundamental base of human understanding, so conflict management strategies become intuitively employed by the learner. We combine cutting edge science and techniques with concierge level care customized to meet the learning needs of lawyers, law firms and helping agencies working with people in conflict.
Training
Customized conflict training for individuals or groups, certification programs, webinars, traditional and in-house CLEs.
Education Materials
A robust set of materials including summaries, scoring charts, reference guides, articles, and books accompany trainings and solidify learning.
Conflict Tools
Conflict tools that zero in on what's really going on, so you can target the problem with the most effective strategy.
Real Time Mentoring
Hands on learning provides the richest educational experience. We'll provide ongoing support and use your own cases to teach you new techniques in real time.
Confusing clients? Challenging cases?
Don't wait for things to escalate. CSI offers comprehensive consultation and training packages for client assessments and Conflict Model techniques.
CSI Articles

13 shiny objects: How attachment-science can give a deeper understanding into the problems of and solutions to coercive control
A Conflict Science Institute white paper By Mark Baumann, © 2019 Defining domestic violence as coercive control starts a deeper insight into the … [Read More...] about 13 shiny objects: How attachment-science can give a deeper understanding into the problems of and solutions to coercive control

Integrative Client Centered Model
The Integrative Client Centered Model (ICCM) is a CSI counseling meta-framework for lawyers and other professionals grounded in traditional … [Read More...] about Integrative Client Centered Model

The CSI Story
Why do people make decisions that most of us find hard to understand? Why do they engage in damaging relationship conflict and/or stay in it? I … [Read More...] about The CSI Story

Lawfighting, because conflict science is not just about managing and resolving conflict
Improved communication, negotiation, and mediation are enough to produce good outcomes in many cases. Sometimes, especially in high conflict cases, enhanced litigation techniques are necessary. LawfightingTM are CSI techniques to enhancing litigation skills such as interviewing, fact finding, direct and cross-examination, narrative building, and persuasion.